ST. AUGUSTINE ASSOCIATE WINS ROSE AWARD
For the last 13 years, Florida Restaurant & Lodging Association Northeast Chapter has recognized front-line hospitality employees with the Recognition of Service Excellence (ROSE) Awards to celebrate the outstanding customer service associates provide to guests. This year, the annual Rose Awards ceremony had an amazing turnout with over 120 nominations across northeast Florida. The Fairfield Inn & Suites St. Augustine hotel nominated four associates, all of who won Associate of the Quarter in 2021. We want to take a moment to congratulate all four of these amazing associates, as well as celebrate Connie Tirado for winning the Service Excellence award in the Guest Service – Laundry Category.
Connie joined the St. Augustine team in December 2016 as a laundry attendant. Each day she has gone above and beyond to assist the team in any way possible. She not only does an amazing job making sure housekeeping has the linen they need to get the rooms cleaned, but she has also worn many hats over the years. Connie has covered in breakfast for extended periods, has picked up boards in housekeeping, inspected rooms, and also does houseman when needed. She does all of this while having a warm smile, and a great sense of humor. It’s her commitment to the team that has led to her receiving multiple Associate of the Quarter awards over the years, as well as, Associate Of The Year in 2019.
Connie Tirado – Associate of the Quarter Q1 2021 – Recipient of Service Excellence Award
Debora Lowe – Associate of the Quarter Q2 2021 – Fairfield Associate of the Year 2021
Rosa Colaiuta – Associate of the Quarter Q3 2021
Eday Lobo Gonzalez – Associate of the Quarter Q4 2021
Congratulations to Connie and the amazing St. Augustine team!
Contributed by Tom Jankowski