James Whitsett – 2018 Charleston People’s Choice Award recipient
James Whitsett, Breakfast Ambassador for the Holiday Inn Express Charleston, was recognized last week as the 2018 Charleston People’s Choice Award recipient as Hotel Employee of the Year. Honorees are selected by the Charleston Convention and Visitors Bureau.
James began his career with Shaner on July 6, 2013 as a guest room attendant. His exemplary performance quickly earned him a promotion into a housekeeping supervisory role. His strongest quality however was his interaction with our guests, simply put- they love him!
We realized that even though James was one of our “rocks” in housekeeping, his customer service skills would clearly serve our hotel best with him taking on the role of Breakfast Ambassador. Throughout his tenure James has lived the “WIT” philosophy of service, always willing to do whatever it takes (in his department or any other) to consistently meet and exceed our hotels service and financial goals. James also leads our hotel in the number of positive mentions on social media. Whether feeding 5 or 500 James always does it with an infectious smile, great attitude, and a true spirit to serve.
Submitted & Written by Rusty Eaton
This is great, awesome job James!
Great job James!
Way to Go!!
Congratulations James and thank you for your many years of service to Shaner and our guests!
Thanks everyone for the kind acknowledgements. They are greatly appreciated.
You are awesome James! Congratulations and it couldn’t have been given to a better person- because you are one of the nicest, friendliest Hospitality Professional I’ve ever met and you are always the same, smiling each time I’ve ever seen you. A real asset to any place of business.