Residence Inn Edina Wins Select Service Loyalty Story Prize
The Residence Inn by Marriott Minneapolis Edina recently won the “Live Loyalty Contest” for the Select Service Tier for their story about how their team brought loyalty to life at their hotel.
Rob Tillman submitted the story about a long term guest who had an incredible experience thanks to the dedication of the Residence Inn team. This guest, who generally works later hours, was finally able to join them for an Evening Reception however, due to his dietary restrictions, this guest was not able to eat any of the food provided.
Lynn Anfinson, the Director of Sales, quickly stepped into action after speaking with this guest. Within an hour, Lynn was back at the hotel with his favorite Indian dish, Chicken Biryani. The authentic dish was delivered to his table as he munched on a bag of potato chips and finished up some work for the day.
The guest was truly impressed and could not believe the above and beyond effort the staff took to make sure his stay was memorable! This is genuine hospitality and the reason why this guest and many more will continue to make the Residence Inn Minneapolis Edina their home away from home!
Great job team!
More about the Residence Inn Edina
Relish in relaxation at Residence Inn Minneapolis Edina. Centrally located across from the city of Bloomington, our hotel makes it easy to navigate the area for work or play. With Mall of America nearby and Xcel Energy Center and Target Field just a 15-minute drive away, a new experience is always within reach. When you’re not out exploring, come home to the comfort of our apartment-inspired suites featuring separate areas to live, work, dine and dream. With full-size kitchens, complimentary Wi-Fi and ergonomic workspaces, we make it easy to enhance your time away. In the morning, fuel up at our free buffet featuring a variety of breakfast favorites. Our hotel is connected to an indoor park, giving you access to an Olympic-size pool, track and fitness center managed by the city. When it’s time to head home, utilize our free shuttle to Minneapolis-St. Paul International Airport just 7.7 miles away. No matter what inspires your Minnesota getaway, make it a rewarding stay at Residence Inn Minneapolis Edina.
Written by Courtney Woznek