General Manager, Rob Alexandre, and his team at the Courtyard Madeira Beach received the prestigious 2017 Marriott International Diamond Circle Award.  This recognition is awarded to hotels that are in the top 5% of overall satisfaction in the brand, hotels that achieve green on all BSA Operations Reviews, and hotels that have a minimum RevPAR Index of 120 and no decline since the previous year.

Mr. Alexandre stated, “Our entire team here at the Courtyard Madeira Beach is very proud of receiving this very important award from Marriott, and I am very proud of our team because it is the hard work and dedication that earned this recognition from Marriott.”  He continued to state, “I have been lucky to lead such a fine group of individuals who understand that when working together, great things do happen.”  Not only did Courtyard Madeira Beach make the top 5% of the overall satisfaction, but they made the top 2%.  “To finish 2017 in the top 2% in intent to return is validation that the associates hard work and their true spirt to serve pays off.”

The team at Courtyard Madeira Beach will be conducting an award presentation on-property to celebrate the accomplishment in early summer.  In closing, Mr. Alexandre stated, “I also need to recognize some very important key players and contributors to our ongoing success.  Carri Delaware our AGM- she drives the team to excel in check in experience and the follow up of their needs, Jenn Fascione- DOS takes great pride in the property and can sale it with confidence and then she follows up to make sure the clients leave with complete satisfaction.  Mel Matowitz, Chief Engineer- keeping the building in tip top shape.  Christina Vazquez HSKP Manager- leads a team of super folks and preaches the idea that taking care of each guest is paramount.  I could go on and mention every name of every associate because they are truly the reason we are in this position, and I care for each and every one of them and their success in the future.”


More about Marriott International Diamond Circle Award Recipient, Courtyard Madeira Beach

Boasting contemporary accommodations, preferred amenities and a scenic waterfront location, Courtyard St. Petersburg Clearwater/Madeira Beach is the ideal choice for your next Florida vacation. Situated on the Intracoastal Waterway, our hotel is in the picturesque town of Madeira Beach, a popular destination for work, as well as play. Unwind in our spacious, well-appointed rooms, all offering deluxe pillowtop bedding, complimentary Wi-Fi access and ergonomic workspaces. Many rooms also feature private balconies with excellent views. Start your day at The Bistro, our vibrant hotel restaurant, for breakfast and a Starbucks® Coffee, or stop-by for dinner and a cocktail after enjoying Madeira Beach. Keep up your fitness routine at our onsite gym, stay on-task at our business center or lounge by our outdoor pool overlooking the marina. Only minutes from Seminole, Florida, our hotel offers easy access to popular area attractions, including Clearwater Marine Aquarium, Fort De Soto Park and John’s Pass.



Written by Samantha Bergantine

Submitted by Rob Alexandre