E-Commerce 101 is a two-day educational workshop designed to introduce Shaner’s GM’s and DOS’s to the fundamental basics of e-commerce.  Led by Dave Kopac, Shaner’s Director of E-Commerce, the very first E-Commerce 101 session was held earlier this week at the Courtyard Jacksonville Beach Oceanfront.  Eighteen team members from the Northern Florida properties attended this first session.  The presentations were combined with some fun activities in which prizes were given away.  Topics included e-commerce terminology, e-mail marketing, online reputation management, social media and much more.  At the end of the course, all attendees received their E-Commerce 101 Certificate of Completion.